Corporate Social Responsibility Report of Qingdao Oriental Industrial Products (Group) Co., Ltd. (2021)

1、 Preface

As a socially responsible enterprise, Qingdao Oriental Industrial Products (Group) Co., Ltd. constantly develops and grows, while never forgetting the social responsibility that the enterprise should undertake. We adhere to the concept of achieving win-win for society, employees, customers, and investors, and promote the coordination, harmony, and sustainable development of the enterprise and society.

Excellent enterprises cannot do without the support of outstanding talents. The company has always placed cultivating and respecting talents as the top priority for enterprise development, striving to create a harmonious and dynamic talent training environment. We actively adhere to the talent concept of "people-oriented, talent oriented", providing a stage for various talents to fully display their talents, and sharing the achievements of enterprise development with employees, truly forming a virtuous mechanism for talent and enterprise to develop together. At the same time, we actively advocate the concept of "happy work, happy life". In the process of rapid development of the enterprise, we vigorously promote a happy and joyful mentality, fully create a good environment, healthy and harmonious atmosphere, continuously create corporate harmony, and contribute more to social harmony; Through various public welfare activities, participate in public affairs, assume social responsibility, strengthen responsibility towards people, the environment, society, and the country, constantly participate in various charitable causes with a grateful heart, and strive to build a happy enterprise with a sense of social responsibility.

2、 Company Profile

Qingdao Oriental Industrial Products (Group) Co., Ltd. was invested and established in November 1995. It is a comprehensive enterprise that integrates the research and development, production, and sales of various types of tires, tool vehicles, logistics equipment, metal products, plastic products, gardening equipment, and wooden products. The company is mainly committed to developing foreign markets, including over 100 countries and regions such as the United States, Mexico, Brazil, Indonesia, the United Kingdom, France, Japan, Germany, Denmark, etc.

The company invests in an excellent combination of manpower and sufficient funds, adhering to the idea of not seeking maximum, but seeking the best, to meet customer needs with high-quality products.

The company currently has over 560 employees, including more than 100 engineering and management personnel. The company has main management departments such as the Chairman's Office, General Manager's Office, Deputy General Manager's Office, Administrative Management Department, Planning and Management Department, Technical Quality Inspection Department, Finance Department, Procurement Department, Import and Export Department, as well as major production workshops such as rubber workshop, plastic workshop, assembly workshop, and metal workshop. The chairman of the company directly manages various affairs of the company, while management personnel at all levels perform their respective duties and carry out various management tasks of the company.

The company is located at No. 77 Binhu Road, West Coast New Area, Qingdao City, covering an area of over 200000 square meters. It has a well-equipped laboratory with complete testing capabilities and has built various specialized and standardized production plants and research and development centers of over 160000 square meters. It is one of the high-tech enterprises in Qingdao City.

The company has initially established a management system that is suitable for modern technology and highly competitive. The company is constantly striving for excellent quality to achieve the vision of being the "world's first supplier of medium voltage transformers".

3、 Product Service

1. The company has a sound after-sales service system for its products and strictly implements the "Customer Service Management System"; The company has established a 24-hour standby system for technical and after-sales service personnel based on the principles of honesty, trustworthiness, and customer satisfaction. Sales and technical personnel can solve customer problems anytime and anywhere; When customers have technical service requirements, provide free technical services and establish a customer complaint management mechanism.

2. The company regularly conducts customer satisfaction surveys through visits or questionnaires, strengthens improvement and adoption of customer requirements and suggestions, and regularly checks and analyzes customer satisfaction.

3. In order to strengthen quality management and improve enterprise efficiency; The company has obtained ISO9001 quality management system certification, which enhances customer confidence, expands market share, and improves corporate image. Currently, the quality management system has been effectively operating for nearly ten years.

4. Zero negative information or reports on product or service quality.

4、 Responsibilities towards supply chain partners

1. Protect the legitimate rights and interests of enterprise property owners and treat all property owners equally.

2. Fulfill business commitments and arrange corresponding measures to safeguard interests.

3. Procurement responsibility system and policy. The procurement manager is responsible for the quality of suppliers and purchased products, and timely proposes procurement plans according to production needs. After the company approves and signs the procurement contract, the procurement inspection of products is arranged according to the procurement contract. Only materials that pass the inspection can be allowed to enter the site. Materials that fail the acceptance inspection must be resolutely requested to be returned or replaced.

4. Protect the legitimate rights and interests of suppliers, subcontractors, and customer distributors. The company strictly pays suppliers according to the procurement contract, legally protecting the rights and interests of suppliers. Have a pleasant cooperation with suppliers and gain their trust.

5、 Take responsibility for integrity

1. Law abiding and honest

(1) Comply with laws and regulations, social ethics, business ethics, and industry rules. The company adheres to operating in accordance with the law and is honest and trustworthy. In operation, we adhere to laws, regulations, social ethics, business ethics, and industry rules as a model, pay taxes in a timely and full manner, faithfully fulfill contracts, abide by commercial credit, effectively control product quality and improve product technical service levels, strive to provide high-quality, safe, scientific, and reliable product technical services to society, and gain the trust and recognition of our customers; Ensure production safety, strive to provide a safe, healthy, and hygienic working and living environment for employees, safeguard their occupational health, comply with laws and regulations, social ethics, business ethics, and industry rules, and have no significant negative information related to illegal or irregular activities.

(2) Oppose unfair competition and eliminate corrupt practices in commercial activities. The external company wins customer satisfaction with first-class product technology and services, and carries out party conduct and clean government construction activities internally to eliminate corrupt practices in commercial activities.

2. Integrity management and service.

Establish the concept of honest management and the system to ensure honest management. The company aims to enhance employees' sense of integrity from a moral perspective, promote the importance of integrity for the survival of the enterprise, and enhance employees' personal charm. From the perspective of legal constraints on employees, dishonest enterprises will inevitably be unable to abide by laws and regulations. Promote corporate integrity from a regulatory perspective, including statistics on contract performance and customer follow-up.

3. Disaster relief and charitable donations.

(1) The company actively participates in craft activities, conducting voluntary blood donation, environmental support, charitable donations, teaching assistants, and other social craft activities to give back to society and personnel.

(2) The company establishes a volunteer fire brigade as a reserve force for fire and disaster relief, actively participating in social rescue activities.

(3) The company actively carries out party member activities, visits revolutionary old areas, visits revolutionary predecessors, learns the spirit of the party, and implements the responsibilities of the party.

(4) The company implements an employee assistance plan to comfort retired employees and help those in need.

6、 Establish a trade union

The company has established a laborｕｎｉｏｎto promoteｕｎｉｏｎconstruction, enhance employee welfare, and enrich their leisure life. The organizational structure, membership conditions, obligations, and benefits have been reasonably set up; So far, all employees of the company have voluntarily joined the union; This is crucial for establishing stable and harmonious labor relations, safeguarding the legitimate rights and interests of employees, and also promoting the construction of the company's corporate culture.

7、 Take responsibility for environmental protection and occupational health and safety

1. In terms of environmental management

(1) The company has obtained ISO14001 environmental management system certification and strictly complies with environmental protection laws and regulations,

(2) The company has conducted an environmental impact assessment in accordance with legal and regulatory requirements, obtained a Pollutant Discharge Permit, and regularly conducts monitoring of the three wastes.

(3) There has been no negative information about environmental violations since the establishment of the factory.

2. Occupational health and safety aspects

(1) The company has obtained ISO45001 occupational health and safety management system certification and strictly complies with relevant laws and regulations on occupational health and safety, and has conducted occupational health hazard declaration.

(2) The company has been approved as a Level 3 enterprise for national safety production standardization and has obtained the certificate of Level 3 enterprise for safety production standardization.

(3) The annual safety training plan has been fully implemented, and employees' safety awareness has been further strengthened.

(4) Occupational disease examinations were conducted for ordinary positions and positions with occupational hazards, and no abnormalities were found in all examination items for employees.

(5) There has been no negative information regarding occupational health and safety violations since the establishment of the factory.

(6) All special equipment has passed the annual inspection.

3. Investment in safety production and environmental protection funds.

In 2021, a total of about 2 million yuan was invested in safety production and environmental protection funds to carry out continuous improvement and management plans, such as installing environmental protection facilities in various workshops, which played a role in ventilation, dust removal, and exhaust gas purification; The production workshop has been upgraded and renovated, with the conversion of old and new kinetic energy, significantly reducing environmental pollution and energy consumption.

4. Conduct training and exercise activities.

In order to further strengthen the ideological understanding of the company's employees on safety production work, improve the company's safety management level, enhance the safety production awareness and self-protection ability of the employees, and strengthen the safety prevention awareness of the whole company, resolutely prevent accidents from happening, and ensure the scientific and safe development of the company; According to the 2021 training and exercise plan, the company has conducted safety, environmental protection, and occupational health knowledge training for all personnel, as well as emergency response plan exercises for fire accidents, mechanical injuries, vehicle injuries, etc. The company has popularized safety production knowledge and emergency rescue methods to employees, and all employees have personally experienced them, truly reflecting the safety production policy of "safety first, prevention oriented, and comprehensive management".

8、 Looking ahead to 2022

1. Improve the construction of the scientific and technological innovation system. Adhering to the construction of an independent intellectual property system and strengthening the technological innovation capabilities of enterprises, we will adopt independent innovation, integrated innovation, introduction, digestion, absorption, and re innovation, as well as industry university research cooperation to focus on researching and developing modern advanced technologies and national science and technology projects that are industry-leading. We will enhance the development level of science and technology projects, transform the company's resource advantages and industrial foundation advantages into real technological and economic advantages, and provide strong technical support for the sustainable and healthy development of the company through technological innovation work.

2. Caring for the comprehensive and healthy development of employees. Adhering to caring for, relying on, and uniting employees, the company will further improve the employee compensation system and comprehensively enhance the living standards of employees; Actively carry out employee education, training, and skill improvement activities to enhance employees' learning enthusiasm and professional quality; Expand democratic management in enterprises and safeguard the legitimate rights and interests of employees; Strengthen assistance and poverty alleviation work, and provide practical help to vulnerable groups.

3. Strengthen environmental governance through energy conservation and consumption reduction. Vigorously promote advanced, energy-saving, and efficient technological equipment and processes, improve energy-saving organizational management, and focus on building resource-saving and environmentally friendly enterprises.

4. Always adhere to the environmental and occupational health and safety policies: energy conservation, environmental protection, health and safety. Adhere to rules and regulations, prioritize prevention. Full participation and continuous improvement.

5. Care for the physical health of employees and conduct occupational disease examinations for all employees and employees in positions with occupational diseases in 2022.

6. Give back to society and achieve win-win outcomes for local enterprises. Continuously promoting enterprise development and creating more employment opportunities for society; Intensify support for social welfare undertakings and encourage acts of love and mutual assistance; Focus on the development of local society, culture, education, health, and safety, care for vulnerable groups in the area, and effectively promote social harmony.

 

Qingdao Oriental Industrial Products (Group) Co., Ltd

January 1, 2022